UAOnline FAQs | Office of the Bursar (2024)

How do I make a payment on my account?

1. Log into UAOnline.
2. Click on "Pay My Bill, Set Up Direct Deposit for Refunds, Access Tax Notification 1098T" about half way down the page.
3. Click on "Make Payments or view an On Demand Schedule-Bill"
4. You may need to acknowledge our refund policy, title IV funding (Current and past), and Tax Notification 1098T.
5. Your current balance will be displayed under "Student Account -> Balance"
6. Click on the green "Make a Payment" button.
7. Select either "Current account Balance" or "Pay by Term"
8. The amount for the full balance will appear in the greyed box. You can edit this amount to what you would like to pay, then click "Add"
9. Scroll down to the bottom of the screen and click "Continue"
10. Select your method of payment
    1. You can use either a credit/debit card or a web-check
       1. Credit/debit payments have a 2.95% processing fee.
       2. Web checks do not have a fee associated with them.
          1. In order to pay with a web check, you will need your bank account and routing numbers.
11. Click "Continue" and then "Submit Payment." on the confirmation page. If you wish, opt to save your payment information.
12. Success! You will receive a confirmation email with your payment details.

How do I add an authorized user on my account?

Authorized users do NOT have access to your academic records, payment methods or other personal information.

1. Log into UAOnline.
2. Click on "Student Services and Account Information" tab at the top of the page.
3. Click on the "Student Account" link.
4. Click on "Make Payments"
5. Click on the PAY NOW button
6. You will be directed to the secured TouchNet epay website.
7. On the right side under My Profile Setup "Add Authorized User"
8. Click on the Add Authorized User tab and enter the email address of the person you would like to authorize to view/make payments on your account.
9. Choose whether you would like them to view your payment history or not and continue.
10. Agree to the authorization.
11. Success! The authorized user will receive an email with a password to access JUST the payment side of your account.
12. The user will be directed to this URLclick here

How do I make a payment for a student?

After the student has added you as an "Authorized user" through UAOnline by following the steps outlined in the question above, "How do I add an authorized user on my account?", you should receive an email with password to just the payment side of the student's account.

Using the information in the email go to ePay to make a payment.

How do I set up direct deposit?

Sign up for direct deposit of your refund through UAOnline today by following these simple steps:

1. Log into UAOnline.
2. Click on "Student Services and Account Information" tab at the top of the page.
3. Click on the "Direct Deposit Services" link.
4. Click on "First time setup of direct deposit."
5. Carefully read the instructions and terms on this page. You will need your bank routing number and your bank account number.

How do I set up a payment plan?

1. Log into UAOnline.
2. Click on "Student Services and Account Information" tab at the top of the page.
3. Click on the "Student Account" link.
4. Click on "Make Payment"
5. Make sure the current term is selected and submit.
6. Click on the grey "PAY NOW" button above the "Term Detail."
7. You will be directed to the secured TouchNet e-pay website. Click on "Payment Plans" at the top page.
8. Click on the green "Enroll Now" button.
9. Select the Current Term and follow the instructions online to complete the remaining payment plan steps.
10. Remember to make your next payment on or before the first of the month (unless you schedule future payments).
11. Success!

For more information, visitour payment plan page.

How do I find my 1098-T?

1. Log into UAOnline.
2. Click on "Student Services and Account Information" tab at the top of the page.
3. Click on the "Student Account" link.
4. Select "Tax Notification 1098T."
5. Enter in the appropriate tax year and submit.
6. Success!

For more information, visit our tax information (1098-T) page.

How do I view my bill?

1. Log into UAOnline
2. Click on "Student Services and Account Information" tab at the top of the page
3. Click on the "Student Account" link
4. Click on "Current and Past Bills"
5. From here you can view your account balance by term
   1. To view your monthly statement
6. Click on the Term
7. Scroll to bottom of page and click on “Statement and Payment History”
8. Click Statement
9. Select Statement Bill Date and click View statement
10. Success!

How do I make a payment for my Child

How do I get a bill for my child